• What kind of payments do you accept?

  Credit cards and Paypal​

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  • Do I need a Paypal account to pay with Paypal?

 It is not mandatory, you may pay through Paypal with your credit/debit card without having a Paypal account.​

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  • Do you ship everywhere?​

We deliver within the European Union Countries.

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  • What are the shipping costs?

We offer free shipping to all orders within Italy; the shipping costs for international orders will be calculated while processing the order and we offer free shipping when a customer buys over a certain amount (100 euro or 140 euro it depends on the destination).​

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  • How do I track my order?

You will receive an email from the courier to track the order a few hours after the order fulfillment​

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  • How do customers redeem gift cards?

To redeem the card, the recipient heads over to waitbotanicamente.com store and finds items to purchase. During payment, they select the Redeem a gift card option and enter their unique gift card code. 

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